Otis Elevator Blog

Elevate Your Manners: The Art of Riding Right

Written by Otis Elevator Experts | Jun 17, 2025 6:18:11 PM

Ever thought about how elevators are like the social heart of a building? They’re where all the interactions happen! That’s why it’s crucial for everyone to know the elevator etiquette, ensuring smooth rides and keeping that good vibe flowing in the building. Otis has rounded up a few tips to help your residents get along and keep things running smoothly for your building. 

  1. Respect the Elevator's Maximum Capacity
    Every elevator has a limit on how many people or how much weight it can handle. Ignoring this can lead to awkward situations and safety risks. Those rules are there to extend the equipment's life and prevent mishaps.

  2. Don't Hold the Elevator Door
    Elevators are for everyone, so holding the doors open not only stresses the equipment but also inconveniences other residents waiting for their ride. Let’s keep them moving so everyone can get where they need to go!

  3. Use the Right Elevator: If there's a service elevator, encourage residents to use it for transporting large items such as furniture and even their pets.

  4. Press Buttons Once: Avoid pushing buttons repeatedly; it won’t speed things up.

  5. Pay Attention to Elevator Signage
    Elevator signs are there for a reason—they provide key info for safe travels. Keep an eye out for these signs and stickers to ensure everyone’s ride is smooth and safe.

  6. Stay Calm During Power Outages
    Elevators are super safe, but like anything, they can occasionally stop working. If you find yourself stuck, don’t sweat it! Use the emergency button or call the company’s number displayed inside. You can also reach out to the building’s concierge. Help will be on the way!


Remember, elevators are for everyone in the building. How you use them can affect the daily flow, so respecting the rules is key to keeping the peace among residents. Let's make sure the elevator stays a friendly place!